Citrus Solutions Pvt Ltd — Money Did not reach merchant

I made a transaction worth Rs 3770 on date 2 july 20121, against an order placed at Zara App. The transaction id for it was T2107021321045212122060 and UTR No. :[protected] . I awaited for around 24 hrs but neither my bank account nor my purchase was credited with the deducted amount. I need my money back asap .