Civil Hospital Ahmedabad — Matter of not providing convenience to the patient

Hello, I am staying in our government hospital today and my relative is on the third floor of ward number E-8. My relative has been injured in an accident. I had to go from one ward to another, that is, from the third floor to the first floor. Even though my relatives could not walk, no nurse or servant in the ward helped us, no one gave us a trolley or a wheelchair. We had to take our patient away. The report was taken out and the patient was brought on foot even after the return. Our relative i.e. the patient had to endure unbearable pain.