Civil Hospital Ahmedabad — the head doctor is not checking the ipd patient

I am neha resident of jodhpur rajasthan. My father is severe ckd patient. We have came to ahmedabad ikd civil hospital in emergency

Since admitted only assistant and resident doctors are checking the patient. We were asked to take the patient to the head doctor pankaj shah. The doctor didn't even talked to us regarding our problem. Infact he went out leaving so many patients to check one of his relative who did not seem serious or in emergency.

There is neither patient support center nor nursing staff is helpful in solving patient's problem.
Patient is exerted too much in carrying for tests. There is no separate lift exclusively for patients. Though there is one separate lift for staff.
The beddings are too bad that has resulted in back ache of patient. When asked for solution they say bring your own.
Everyday a new pass has to be bought for entry to the hospital. On every entry has to show that if in any case forget to take along the pass they ask us to buy a new one.
Bath room has no water. Broken jets. Dirty condition.
It's a big hospital but if some from outside comes no help is provided because they say it's not their duty.
I have lot many suggestions. I don't know if those will be acknowledged.