Clear Trip — Cancellation of a confirmed flight ticket without my knowledge

Address:	Mumbai City, Maharashtra, 600041
Website:	cleartrip.com

Trip Id: [protected] Booked a multi city ticket over CT... Chennai Kolkata, Kolkata to Agartala and Agartala to Chennai - for three persons. Cancelled the second person ticket completely after getting a split PNR from the airline as per the advise of the clear trip executive. The third person ticket of Agartala to Chennai was rescheduled as Kolkata to Chennai with the airline and also received a ticket from them. But after several days, the refund was not received. Called the airlines and they told that I have to talk to the CT people. Spoke to them and they said that I have to cancel with them also. I repeatedly told them about the rescheduling of the Agartala to Chennai as Kolkata to Chennai and told them I have a separate ticket now and the cancellation with them should not affect this confirmed new ticket. Based on the advise of the supervisor, I cancelled the Agartala Chennai PNR. But to my shock, the new Chennai Agartala rescheduled ticket has been cancelled and intimation received from airline. Called to find out the reason-again was told to contact CT. When I contacted them, they are not able to give any proper response though I called them several times. Call back was promised. But no one bothered to call me back. Causing unnecessary loss and mental agony. I had to do the booking again with the airline. But because of the negligence of CT, I am loosing money. Planning to take them to the consumer court. ...[protected]