Submit a Complaint
Claimed

ClearTrip Complaints & Reviews

www.cleartrip.com
1
Updated: Feb 5, 2026
Complaints 3057
Resolved
287
Unresolved
2770
So far, so good. ClearTrip is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope ClearTrip will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to ClearTrip

Having problems with ClearTrip?

File a complaint and get it resolved by ClearTrip customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Airlines
ClearTrip

ClearTrip reviews & complaints(3057)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
saanuin
Feb 5, 2026
Report
Copy

Changed Flight...

I Have Booked A Flight VJ-327 for 08 Apr 2026 on Date[protected] By Clear trip and by fixing this i have booked another flight for my trip
Today on Date 05-Feb-2026 i Have Checked that they have changed my flight VJ-327 to VJ-331 due to this i have Lost My Mony for Another Trip. So I Want My Refund for this incontinence....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SB2012
from Bengaluru, Karnataka
Dec 13, 2025
Dec 29, 2025
This thread was updated on Dec 29, 2025
Report
Copy

No refundable convenience fee

I booked an indigo flight which I cancelled because of the recent Indigo fiasco. Cleartrip is refusing to refund the convenience fee of 879 inr. The other third party aggregators like Ixigo has offered full refund of all its fees....
Helpful
Found this helpful?
1 Comment
Report
Copy
T
[email protected]
from Gurugram, Haryana
Oct 25, 2025
Report
Copy

Incorrect Refund Processed for PNR D9GR7S

Website: www.cleartrip.com

I am writing to escalate an issue regarding the incorrect refund amount processed for my SpiceJet booking under PNR D9GR7S, dated 07th November 2015 (Delhi–Bagdogra–Delhi).

The DEL–IXB flight SG903 was cancelled by SpiceJet, and as per the airline’s confirmation, a refund amount of Rs. 31, 976/- was initiated to Cleartrip. However, the refund credited to me by Cleartrip amounts to only Rs. 24, 829/-, resulting in a...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
MKhati
from Nagpur, Maharashtra
Jun 10, 2025
Report
Copy

E-Ticket Number not Provided in Ticket

E-Ticket Number not Provided in Ticket. Cancelled my trip within 30 Minutes and Cleartrip deducted more than 50% amount in the name of Airline Cancellation fees. Whereas Airline Stated they don't even have any booking under this and they have also not stated any Cancellation charges yet.

Cleartrip ruining Customer's Trust in Air India by using Air India's name in this case....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohit1609raj
May 27, 2025
Report
Copy

Unauthorized deduction of 8995 on 19th may 2025 despite earlier refund

I booked a flight via ClearTrip on 30th April 2025, which was later cancelled. I received a refund of ₹8995 on 13th May 2025. However, the same amount was again deducted from my account on 19th May 2025 without any trip or booking from my side.

I raised the concern with ClearTrip and shared the transaction number: ST251400084000011005710. However, their support team claims that there is no record of a transaction on my account...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AshwiniTM
from bengaluru, Karnataka
May 13, 2025
Report
Copy

Ticket status showing as booking failed while amendment ,now unable to cancel reschedule or refund

Hi,

I had booked ticket from bengaluru to kuala lumpur for 14th may via cleartrip in srilankan airlines - Trip[protected], PNR - SVYXGT.
when i tried amending /rescheduling the ticket there was payment failure due to which now ticket status in cleartrip showing as Booking failed for same trip id[protected] with new rescheduled dates .
And i am not able to see my initial booking details, so i reached out to...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amarnath_b
from Chittaranjan, West Bengal
Apr 7, 2025
Report
Copy

Serious payment related issue while booking flight

Address: 181/30/A Raja Ram Mohan Roy Road, Kolkata 700041

Hi, Support team

After booking the flight and making payment through UPI, we have received a message on your website stating "your itinerary has expired". Considering this to be accurate, I relogged into the Cleartrip website, selected the same itinerary again, and made UPI payment but again the same message appeared. Then I had doubts, and I checked my WhatsApp and mail and I discovered that two sets of tickets had...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jrego
from Bengaluru, Karnataka
Apr 6, 2025
Report
Copy

Ticket booking with SBI Card on No cost EMI

Address: Unit 401 Agarwal Milenium Tower, Netaji Subhash Place Wazipur

Ticket booked on 5th March 2025 Bglr - LHR
Trip ID:[protected]
Ticket booked on No cost EMI through SBI Card
On the 5th of March 2025 I have booked an international ticket from Bglr - LHR for traveling on 9th May 25 through my SBI card utilizing the offer of SBI card on that day and chose no cost EMI for the amount of 67319.29.
On receiving my credit card statement the SBI Card bank has charged me interest on...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreenivas666
from Bengaluru, Karnataka
Mar 25, 2025
Apr 7, 2025
This thread was updated on Apr 7, 2025
Report
Copy

Refusing to provide solution to what they promised

Address: Cleartrip Pvt Ltd., 9th floor, Tower A Embassy Tech Village, Devarabeesanahalli, ORR, Bangalore - 560103
Website: www.cleartrip.com

Hi Team,
Recently I've booked a ticket from BLR to AUH by using Cleartrip. I opted Etihad airways. while booking I chose with check in baggage filter. But when I chose the flight in it mentioned "Failed to Load" for both cabin & check in baggage allowance instead of 0 kg. Being aware that I chose economy with filtering out with check in baggage, I proceeded with my booking since my connecting flight is matching...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kishi Mahear
Feb 5, 2025
Report
Copy

trip id (trip id: 190112177938) dated jan 12 2019

Address: abu dhabi

I had written so many complaints regarding this trip but it is yet not resolved.
Kindly resolve the same
[protected]@cleartripforbusiness.ae via cleartrip.com
Attachments
Sat, Jan 12, 2019, 9:46 PM
to me
ClearTrip Complaint Status Update [ID: 3111127]

consumercomplaints.in
Wed, Feb 2, 2022, 10:33 AM
to me

Greetings,

Your complaint has...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Naveenhp35
Nov 5, 2024
Report
Copy

For refund amount

Address: Maharashtra
Website: flight booking

I have cancelled my flight on 02nd november 2024 at 18:15 pm recived confikrmation also, but as per the policy of clear trip the cancellation time was 18:20 pm on 2nd november, but today i recived a mail from clear trip and they writing for zero0 refund amount.
Ticket id[protected]
name - km sakshee
mail - [protected]@gmail.Com
no - [protected], [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Heena D Vinchhi
Oct 15, 2024
Report
Copy

Formal complaint against cleartrip for failing to honor flight date - they are lying where the airline availability is there

To Whom It May Concern,

I am filing this complaint against Cleartrip regarding an issue with my flight booking and your refusal to honor the airline's availability for a date change.

On [Date], I attempted to change the date of my flight through Cleartrip. However, I was informed that the desired flight dates were sold out. When I checked directly with the airline, I found that the flight was available...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
NikitaBarve
Jul 18, 2024
Report
Copy

I had booked the ticket YDD72J-pnr no. I had to cancel the ticket due to medical emergency. I had submitted the docs but they require the mbbs and I had submitted- of ayurvedic doctor. I requested them to aloow me to resubmit but they havent reesponded
ClearTrip customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shaik703
    Apr 23, 2024
    Report
    Copy

    Address: im in kuwait, panasonic tower maliya

    I stay in kuwait.. I tried to book a flight from on 15th of may on clear trip thru net banking .. but ticket is not booked.. money also debited from my account.. still i didn’t get it refund in my account.. i got email on the same day that payment failed then still money is not refunded, as well i pass by my bank couple of times, they said it should be from website itself.. i had checked with amazon payment services agent as well they informed me to check with clear trip website.. im very disappointed as this was my first experience with on clear trip for booking flight.
    My Mobile & Whats App Numbers: +[protected]Kuwait) & +[protected]India)

    My Email Id: [protected]@gmail.com
    Trip Id:[protected]

    KNET Transaction Notification from Amazon services
    Order Number: [protected]
    Reference number:[protected]
    Payment Id:[protected]
    ClearTrip customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      DaminiGupta
      Apr 12, 2024
      Report
      Copy

      Address: Cleartrip Pvt Ltd., 9th floor, Tower A Embassy Tech Village, Devarabeesanahalli, ORR, Bangalore - 560103
      Website: www.cleartrip.com

      I cancelled my trip 4 days in advance.

      As per #indigo policy, airline cancellation charges for 2 passengers should b Rs. 6000, whereas the invoice shared by #cleartrip shows cancellation charges as Rs. Rs. 10651.

      Please help me get my full refund.
      ClearTrip customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Garvz
        from Chennai, Tamil Nadu
        Mar 27, 2024
        Report
        Copy

        Overcharged Flight rescheduling

        Website: cleartrip.com

        Hello Consumer complaints forum,

        I recently booked a flight ticket from Mumbai to Frankfurt from ClearTrip.com[protected] at a price higher then the Emirates website obviously thinking of better customer support. Unfortunately since the VISA was approved for a day lesser than my booking date. I realized it after booking the ticket so I called in Customer Service within 24 hours to shift the date a day earlier but the customer...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        subodh_kumar1210
        Mar 19, 2024
        Report
        Copy

        Trip id[protected], Flight cancelled last year April 2023 by Go Air and refund not yet done by Cleartrip.
        ClearTrip customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          hapiedreams
          Jan 8, 2024
          Report
          Copy

          Address: cleartrip.com

          I did not board flight AK13 SZNVTB because of the delay in the security check and I can't able to travel on this same flight, so I request a refund for the Airport Tax paid. Still no they didn't refund the amount. saying so and so reason the amount was not getting back
          ClearTrip customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            vicrob
            Jan 7, 2024
            Report
            Copy

            Hi sir/mam i was invited by an agent to click the places of the picture of the hotels nd get paid for it. they said they are leading agency for cleartrip. first time they paid me. but the time goes while booking there appears the so called standard package which allows to got more commissions but the problem is they asked me to pay high amount. i did for first time around 80 thousand and i paid to continue. then just after two bookings appears another one more commission nd they asked to pay 148k. i told them i cant and request them to refund money but they didt nd aske me by all means i have paid otherwise i will get nothing.
            This seems very doubtful. is this really a cleartrip robbing the people? or someone cheating the people in the name of cleartrip.
            the name of the website is cleratipagent.com can u check the legitimacy of this website plez
            ClearTrip customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              Tathagata Parya
              from Howrah, West Bengal
              Dec 27, 2023
              Jan 8, 2024
              This thread was updated on Jan 8, 2024
              Report
              Copy

              Address: mumbai, dubai

              My ticket from bangalore to kolkata was in 26th jan, spicejet though delayed it for 1hr, so I wanted to reschedule it, but later change of plan I cancelled it before 3hrs of boarding, as far as norms I was promised to get at least 25% of the money which I had given during booking the booking was 6398 rupees, and as I had cancelled before 3 hrs I will be getting 2100 rupees, but I got 0 rupees, upon calling to spicejet customer care they said cleartrip never raised a ticket for cancellation, hence I was absent to board the flight.
              I want my money back
              ClearTrip customer support has been notified about the posted complaint.
              View replies
              hi did you get any amount from clertrip
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit

                Related businesses

                HappyEasyGo
                1
                (1551)
                Akbar Travels
                2
                (296)
                Ibibo Group / Goibibo
                1.8
                (5162)