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ClearTrip Complaints & Reviews

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Updated: Apr 10, 2026
Complaints 3060
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288
Unresolved
2772
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ClearTrip reviews & complaints(3060)

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M
Mohit1109
Apr 10, 2026
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Refund not given as shown.

Address: www.cleartrip.com
Website: www.cleartrip.com

I had booked a corporate booking fare from cleartrip on 2nd of April from Delhi to Jammu for date 3rd April by Air India Express 4.10 PM under booking ID [protected]. But Exactly on 3rd April at 2.01 PM I had made cancellation for the same. While cancelling they assured me of Rs. 7, 214 refund but when I cancelled the flight they refunded me 0. I also contacted the airlines as I had spent additional Rs. 2000 for executive class upgrade on...
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K
KIRANM31
Apr 3, 2026
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Refund for the Cancelled Ticket on 08-Mar-2026

Complaint Details

Date of Incident: 6 March 2026 – 8 March 2026

Client Number / Reference ID: CT1139867

Full Description of Incident:
I booked a round-trip ticket (Hyderabad–Dubai) through Cleartrip Telebooking. Due to the urgent situation in the Middle East, I had to return to India earlier on 6 March 2026 via a special flight. I immediately requested cancellation of the...
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6
639
from Vijayawada, Andhra Pradesh
Apr 2, 2026
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Complaint regarding the cancellation and refund of my flight ticket

Address: s/o S venkateswara Rao. KBC Heights one. flat no 304

I have booked a flight ticket through Cleartrip for travel on 19 March
2026 from Cairo, Egypt to Hyderabad, India with Qatar Airways.
However, I noticed a time mismatch between the connecting flights, and
I am concerned about the feasibility of completing the journey.

Kindly find my booking details below:

Passenger Name: Mr. Pavan Sudheer Suryadevara
E-Ticket Number: 157-[protected]br...
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S
saanuin
Feb 5, 2026
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Changed Flight...

I Have Booked A Flight VJ-327 for 08 Apr 2026 on Date[protected] By Clear trip and by fixing this i have booked another flight for my trip
Today on Date 05-Feb-2026 i Have Checked that they have changed my flight VJ-327 to VJ-331 due to this i have Lost My Mony for Another Trip. So I Want My Refund for this incontinence....
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S
SB2012
from Bengaluru, Karnataka
Dec 13, 2025
Dec 29, 2025
This thread was updated on Dec 29, 2025
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No refundable convenience fee

I booked an indigo flight which I cancelled because of the recent Indigo fiasco. Cleartrip is refusing to refund the convenience fee of 879 inr. The other third party aggregators like Ixigo has offered full refund of all its fees....
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T
[email protected]
from Gurugram, Haryana
Oct 25, 2025
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Incorrect Refund Processed for PNR D9GR7S

Website: www.cleartrip.com

I am writing to escalate an issue regarding the incorrect refund amount processed for my SpiceJet booking under PNR D9GR7S, dated 07th November 2015 (Delhi–Bagdogra–Delhi).

The DEL–IXB flight SG903 was cancelled by SpiceJet, and as per the airline’s confirmation, a refund amount of Rs. 31, 976/- was initiated to Cleartrip. However, the refund credited to me by Cleartrip amounts to only Rs. 24, 829/-,...
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M
MKhati
from Nagpur, Maharashtra
Jun 10, 2025
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E-Ticket Number not Provided in Ticket

E-Ticket Number not Provided in Ticket. Cancelled my trip within 30 Minutes and Cleartrip deducted more than 50% amount in the name of Airline Cancellation fees. Whereas Airline Stated they don't even have any booking under this and they have also not stated any Cancellation charges yet.

Cleartrip ruining Customer's Trust in Air India by using Air India's name in this case....
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R
Rohit1609raj
May 27, 2025
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Unauthorized deduction of 8995 on 19th may 2025 despite earlier refund

I booked a flight via ClearTrip on 30th April 2025, which was later cancelled. I received a refund of ₹8995 on 13th May 2025. However, the same amount was again deducted from my account on 19th May 2025 without any trip or booking from my side.

I raised the concern with ClearTrip and shared the transaction number: ST251400084000011005710. However, their support team claims that there is no record of a transaction on my...
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A
AshwiniTM
from bengaluru, Karnataka
May 13, 2025
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Ticket status showing as booking failed while amendment ,now unable to cancel reschedule or refund

Hi,

I had booked ticket from bengaluru to kuala lumpur for 14th may via cleartrip in srilankan airlines - Trip[protected], PNR - SVYXGT.
when i tried amending /rescheduling the ticket there was payment failure due to which now ticket status in cleartrip showing as Booking failed for same trip id[protected] with new rescheduled dates .
And i am not able to see my initial booking details, so i reached out to...
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A
amarnath_b
from Chittaranjan, West Bengal
Apr 7, 2025
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Serious payment related issue while booking flight

Address: 181/30/A Raja Ram Mohan Roy Road, Kolkata 700041

Hi, Support team

After booking the flight and making payment through UPI, we have received a message on your website stating "your itinerary has expired". Considering this to be accurate, I relogged into the Cleartrip website, selected the same itinerary again, and made UPI payment but again the same message appeared. Then I had doubts, and I checked my WhatsApp and mail and I discovered that two sets of tickets had...
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J
Jrego
from Bengaluru, Karnataka
Apr 6, 2025
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Ticket booking with SBI Card on No cost EMI

Address: Unit 401 Agarwal Milenium Tower, Netaji Subhash Place Wazipur

Ticket booked on 5th March 2025 Bglr - LHR
Trip ID:[protected]
Ticket booked on No cost EMI through SBI Card
On the 5th of March 2025 I have booked an international ticket from Bglr - LHR for traveling on 9th May 25 through my SBI card utilizing the offer of SBI card on that day and chose no cost EMI for the amount of 67319.29.
On receiving my credit card statement the SBI Card bank has charged me interest on...
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S
Sreenivas666
from Bengaluru, Karnataka
Mar 25, 2025
Apr 7, 2025
This thread was updated on Apr 7, 2025
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Refusing to provide solution to what they promised

Address: Cleartrip Pvt Ltd., 9th floor, Tower A Embassy Tech Village, Devarabeesanahalli, ORR, Bangalore - 560103
Website: www.cleartrip.com

Hi Team,
Recently I've booked a ticket from BLR to AUH by using Cleartrip. I opted Etihad airways. while booking I chose with check in baggage filter. But when I chose the flight in it mentioned "Failed to Load" for both cabin & check in baggage allowance instead of 0 kg. Being aware that I chose economy with filtering out with check in baggage, I proceeded with my booking since my connecting flight is matching...
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K
Kishi Mahear
Feb 5, 2025
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trip id (trip id: 190112177938) dated jan 12 2019

Address: abu dhabi

I had written so many complaints regarding this trip but it is yet not resolved.
Kindly resolve the same
[protected]@cleartripforbusiness.ae via cleartrip.com
Attachments
Sat, Jan 12, 2019, 9:46 PM
to me
ClearTrip Complaint Status Update [ID: 3111127]

consumercomplaints.in
Wed, Feb 2, 2022, 10:33 AM
to me

Greetings,

Your complaint...
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N
Naveenhp35
Nov 5, 2024
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For refund amount

Address: Maharashtra
Website: flight booking

I have cancelled my flight on 02nd november 2024 at 18:15 pm recived confikrmation also, but as per the policy of clear trip the cancellation time was 18:20 pm on 2nd november, but today i recived a mail from clear trip and they writing for zero0 refund amount.
Ticket id[protected]
name - km sakshee
mail - [protected]@gmail.Com
no - [protected], [protected]...
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H
Heena D Vinchhi
Oct 15, 2024
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Formal complaint against cleartrip for failing to honor flight date - they are lying where the airline availability is there

To Whom It May Concern,

I am filing this complaint against Cleartrip regarding an issue with my flight booking and your refusal to honor the airline's availability for a date change.

On [Date], I attempted to change the date of my flight through Cleartrip. However, I was informed that the desired flight dates were sold out. When I checked directly with the airline, I found that the flight was available...
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N
NikitaBarve
Jul 18, 2024
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I had booked the ticket YDD72J-pnr no. I had to cancel the ticket due to medical emergency. I had submitted the docs but they require the mbbs and I had submitted- of ayurvedic doctor. I requested them to aloow me to resubmit but they havent reesponded
ClearTrip customer support has been notified about the posted complaint.
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    S
    Shaik703
    Apr 23, 2024
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    Address: im in kuwait, panasonic tower maliya

    I stay in kuwait.. I tried to book a flight from on 15th of may on clear trip thru net banking .. but ticket is not booked.. money also debited from my account.. still i didn’t get it refund in my account.. i got email on the same day that payment failed then still money is not refunded, as well i pass by my bank couple of times, they said it should be from website itself.. i had checked with amazon payment services agent as well they informed me to check with clear trip website.. im very disappointed as this was my first experience with on clear trip for booking flight.
    My Mobile & Whats App Numbers: +[protected]Kuwait) & +[protected]India)

    My Email Id: [protected]@gmail.com
    Trip Id:[protected]

    KNET Transaction Notification from Amazon services
    Order Number: [protected]
    Reference number:[protected]
    Payment Id:[protected]
    ClearTrip customer support has been notified about the posted complaint.
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      D
      DaminiGupta
      Apr 12, 2024
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      Address: Cleartrip Pvt Ltd., 9th floor, Tower A Embassy Tech Village, Devarabeesanahalli, ORR, Bangalore - 560103
      Website: www.cleartrip.com

      I cancelled my trip 4 days in advance.

      As per #indigo policy, airline cancellation charges for 2 passengers should b Rs. 6000, whereas the invoice shared by #cleartrip shows cancellation charges as Rs. Rs. 10651.

      Please help me get my full refund.
      ClearTrip customer support has been notified about the posted complaint.
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        G
        Garvz
        from Chennai, Tamil Nadu
        Mar 27, 2024
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        Overcharged Flight rescheduling

        Website: cleartrip.com

        Hello Consumer complaints forum,

        I recently booked a flight ticket from Mumbai to Frankfurt from ClearTrip.com[protected] at a price higher then the Emirates website obviously thinking of better customer support. Unfortunately since the VISA was approved for a day lesser than my booking date. I realized it after booking the ticket so I called in Customer Service within 24 hours to shift the date a day earlier but the customer...
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        S
        subodh_kumar1210
        Mar 19, 2024
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        Trip id[protected], Flight cancelled last year April 2023 by Go Air and refund not yet done by Cleartrip.
        ClearTrip customer support has been notified about the posted complaint.
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