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ClearTrip Customer Care
Cleartrip Pvt. Ltd.
Customer satisfaction rating: 4%
Submit a Complaint
2230
COMPLAINTS

ClearTrip Customer Care

Cleartrip Pvt. Ltd.

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Address
DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E)
Mumbai
Mumbai City District
Maharashtra
India - 400011

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
554
down
284

Phone:
Phone:
up
315
down
188
up
164
down
174

Additional info
Office
No 34, Ground Floor, Suraj Ganga Soft Park,1st Main Rd, Phase III, J P Nagar, Bangalore, KA 560078, India

Customer satisfaction rating
4%
Complaints
2230
Pending
0
Resolved
78
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

ClearTrip related photos (906)

ClearTrip Complaints & Reviews

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 kuldeep70070 on Aug 4, 2020
I had reschedule my flight by direct airlines website. That time fare is low comparison previous booking. My Trip ID[protected] EMail ID- [protected]@gmail.com . I am not recived my refund amount Rs. 2370
Kindly check my status by previous booking date is 04 july 2020 . Reschedule date is 19 july 2020.

Complaint Status


[Aug 04, 2020] ClearTrip customer support has been notified about the posted complaint.
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     Sarth_mondal on Aug 4, 2020
    Hello There,
    My PNR is QG242S and my Trip ID is[protected]
    Indigo has confirmed that they had made the refund to cleartrip on 24th of may 2020 at morning 10:40 .But I still not get my refund yet. I try to contact so many of times but no response. Always a computer generated message forwarded to me. Kindly tell me the exact date and time on which you'r going to make my refund.As i needed money. If you'r not respond this mail properly then i will surely take strict action against your company and sue your company.

    Complaint Status


    [Aug 04, 2020] ClearTrip customer support has been notified about the posted complaint.
    Complaint comments  Add a commentComplaint category Airlines

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       rubenjalico on Aug 3, 2020
      Last may 2020 . i send them email to cancel and refund my ticket. but until now. i did not received anything. they said me email same messages.. please help me.


      Im complaining about my ticket refund

      Complaint Status


      [Aug 04, 2020] ClearTrip customer support has been notified about the posted complaint.
      Complaint comments  Add a commentComplaint category Airlines

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         PVMahadik on Aug 3, 2020
        On line air ticket booking done- Details are below mentioned
        Ticket Trip ID :[protected]
        Mumbai to Austin on Saturday 01 Aug 2020
        Delta (operated by Airfrance) 2 tickets
        1. Prashant Mahadik Ticket no. 006-[protected]
        2, Rajashree Mahadik Ticket no. 006-[protected]

        At the airport Airfrance has refused to take us on board saying GC card holders can't travel to USA.
        Support numbers of Cleartrip / Delta Airline/ France Airlines are not reachable and our total ticket amount of Rs. 1, 35, 516/- is in not refunded.

        Complaint Status


        [Aug 03, 2020] ClearTrip customer support has been notified about the posted complaint.
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          Cleartrip — Refund not received Trip id-200714245286

           PGadiya on Aug 3, 2020
          I had tried booking flight from Nagpur to Pune on[protected] with trip id[protected].

          The amount has been...
          Complaint category Airlines

           Subhajit Bhuyan on Aug 2, 2020
          I had to cancel myflight from jorhat to nagpur at cleartrip with trip id[protected]. Pnr xqbnwh.
          1. They hve not refunded my money.
          2. They are not responding to my calls.
          3. On contacting indigo airlines they say they had refunded my money months back.
          Please help
          Name subhajit bhuyan.
          Contact no.[protected]

          Complaint Status


          [Aug 02, 2020] ClearTrip customer support has been notified about the posted complaint.
          Complaint comments  Add a commentComplaint category Travel Agents

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             M M Balu on Jul 31, 2020
            Trip i'd[protected]. Bank says amount credit merchant account. But not booking flight ticket. Please clear this booking and refund money

            Complaint Status


            [Jul 31, 2020] ClearTrip customer support has been notified about the posted complaint.
            Complaint comments  Add a commentComplaint category Banks

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              Cleartrip — Flight cancelled, refund not received

               Mary.Jose on Jul 31, 2020
              I booked a ticket in Cleartrip for my mom last Feb 2020, MNL-DXB-MNL. But due to Covid19 I received an email (May 7 2020)...
              Complaint category Travel Agents

              Cleartrip — Fraud: No issue of refund since past 4 months

               Atishay13 on Jul 31, 2020
              Cleartrip booking id:[protected] pnr : ujc47b

              I have been requesting clear trip to initiate the refund for...
              Complaint category Airlines

              Cleartrip — refund money for unsuccessfull booking

               Darshan Jit on Jul 31, 2020
              Gud evening sir... I have booked my ticket from srinagar to chandigarh on 18th june. But my ticket booking in unsuccessfull...
              Complaint category Airlines

              Cleartrip — Not providing refund since 13-07-2020 as the policy has also expired of 10days it is 14 th day

               shreyshah676 on Jul 30, 2020
              Trip id = [protected]

              Not getting refund as trying from many days not got refund as the period given under...
              Complaint category Airlines

              Cleartrip — Fradulent

               Subhasree Bhattacharjee Banerjee on Jul 30, 2020
              Respected
              Consumer Forum
              I booked a online IndiGo air ticket from Cleartrip.Then I changed my travel date on...
              Complaint category Airlines

               Ashutoshpatel on Jul 29, 2020
              I had book my flight from mumbai to gorakhpur and gorakhpur to mumbai. My flight was canceled due to covid 19 but i have not received my money. I have spoke with spice jet also and he is refunded to cleartrip.

              My pnr no. - nbfpfj
              My trip id is[protected]
              Kindly need your help.

              Thanks
              Ashutosh patel
              [protected]

              Complaint Status


              [Jul 29, 2020] ClearTrip customer support has been notified about the posted complaint.
              Complaint comments  Add a commentComplaint category Airlines

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                 Garcia Col on Jul 28, 2020
                I had booked the trip with clear trip but due to covid the trip got cancelled

                Indigo has already payed clear trip the amount on 7th july

                And got message from clear trip that the amount will be reimbursed in 7 working days

                More than 12 days now still the ammt is not got in my account

                Frustrated by trying to connect with clear trip

                My trip id[protected]

                Regards
                Rohan

                Complaint Status


                [Jul 28, 2020] ClearTrip customer support has been notified about the posted complaint.
                Complaint comments  Add a commentComplaint category Airlines

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                  Cleartrip — Refund amount of flight ticket

                   Shailendra Patadia on Jul 28, 2020
                  I had booked flight ticket from mumbai to rajkot with spice jet through clear trip having trip id[protected] the said flight...
                  Complaint category Airlines

                  Cleartrip — Trip Id- 200311737314

                   Arpita Pathak on Jul 27, 2020
                  My twitter handle- https://twitter.com/arpytaa

                  I've checked with Spicejet(PNR W89GWI) and Indigo(PNR UPBP3U)...
                  Complaint category Airlines

                  Cleartrip — flight cancel refund amount is not credit [Resolved]

                   Chegireddy Bhaskar Reddy on Jul 27, 2020
                  Dear sir
                  My name is chegireddy bhaskar reddy i am in army i am flight booking through sbi upi dt 05/06/20 jurny date...
                  Complaint category Airlines

                   Lakshamana Kumar on Jul 27, 2020
                  I booked my flight ticket from delhi - chennai one way on 15 march 2020 (Trip id:[protected], it's been more than 05 months.
                  Customer support is also very bad..
                  I'm getting the same mail again and again.
                  Till i'm not getting my refund.


                  Not getting my refund

                  Complaint Status


                  [Jul 27, 2020] ClearTrip customer support has been notified about the posted complaint.
                  Complaint comments  Add a commentComplaint category Travel Agents

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                    Cleartrip — Refund charges for cancelled flight by airline

                     Sayed hasan 93 on Jul 26, 2020
                    I booked ticked from clear trip they gave booking confirmation from fly dubai then i got an email from airline stating they...
                    Complaint category Travel Agents

                     Anil Budhrani on Jul 25, 2020
                    I had booked mumbai - newyork flight of 24th april 2020 which was cancelled by delta airlines on 6th april 2020 due to lock down and the airlines and cleartrip confirmed me total refund through their mail. But its almost four months have passed they are still not refunding and they are giving reason that the refund is in process.

                    Complaint Status


                    [Jul 25, 2020] ClearTrip customer support has been notified about the posted complaint.
                    Complaint comments  Add a commentComplaint category Travel Agents

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                      I want to submit Complaint Positive Review Neutral Comment
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