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ClearTrip Complaints & Reviews

www.cleartrip.com
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Updated: Sep 7, 2026
Complaints 3067
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288
Unresolved
2779
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ClearTrip reviews & complaints(3067)

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S
Sandeep Ver
Sep 7, 2026
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Flight is cancelled but refund is not done

Address: Gurgaon 312-316, 3rd floor, Vipul Agora bldg, next to Sahara Mall, M.G.Road, Gurgaon – 122002, India
Website: www.cleartrip.com

This is regarding PNR JKEJ2B my connecting flight is cancelled by spice jet, due to that I requested for a refund for my entire one way flights. A

Please let me know the status of refund for my Pune to Leh flight....
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A
amit suri 1
Aug 26, 2026
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Booking of hotel done-Hotel actually not booked even after paying advance

Address: Mumbai Godrej IT Park P2, Block B, Level 2, Pirojshanagar, LBS Marg, Vikhroli, Godrej & Boyce Industry Estate, Vikhroli West
Website: cleartrip.com

Got hotel booked through Cleartrip with advance payment and got confirmation voucher for 21aug-23rdaug hotel booking at Vellore-TN.To our surprise we called hotel after few days for location and came to know they dont have any booking.We reported this to cleartrip who just took this so casually and the customer care person was extremply rude-Aditya Vashist. They kept us waiting-waiting for no resolution.None of the senior person from Cleartrip...
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J
julietevu
from Thane, Maharashtra
Jul 30, 2026
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Refund - visa rejection

Website: www.cleartrip.com

Ticket is cancelled due to visa rejection 19/06/2026 but so far refund is not given bycleartrip...
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V
vikasyadav.net91
Jul 9, 2026
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Cleartrip hotel booking Scam

Address: mumbai
Website: www.cleartrip.com

We booked Hotel Baisaran, Pahalgam through Cleartrip for 30 June to 2 July. We paid the full amount, received a booking confirmation, and were issued an official confirmed voucher by Cleartrip. Naturally, we believed our hotel was secured and started our Kashmir trip with complete peace of mind.

When we reached the hotel, we presented our voucher, only to be told by the hotel management that there was no booking in our name...
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R
ramaagrawal
from Ghaziabad, Uttar Pradesh
May 13, 2026
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Urgent Escalation Regarding Different Refund Policies for Rescheduled Flights

Dear Team,

I am extremely disappointed with the inconsistency in handling my flight rescheduling cases.

In one booking (Trip ID[protected], your customer care team themselves called us regarding the airline schedule change, and when we disagreed with the revised timings, a full refund was initiated without any deductions.

However, for another booking with the same sector and similar schedule...
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A
AhmSha
May 11, 2026
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Rude behavior by the customer service staff & complete refund of my tickets

My outward journey from Riyadh to Mumbai was cancelled by Kuwait Airways (Trip ID:[protected], PNR: 9R2O2D).
I contacted Kuwait Airways regarding rescheduling my journey, but seats were not available on any of the operational flights. As per the email I received from Kuwait Airways, I am eligible for a full refund of my ticket.
Today, I spoke to a Cleartrip agent (Zahida Bano) in the morning. I clearly informed her that I...
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T
Tamrakar
Apr 30, 2026
May 14, 2026
This thread was updated on May 14, 2026
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Request for full refund against PNR JFDCHE

Dear Sir/Madam,

I would like to inform you that due to the rescheduling of my flight, I cancelled my ticket with the expectation of receiving a full refund of Rs. 14, 099. However, while the complete amount (Rs. 14, 099) was transferred by Indigo to Cleartrip, I have received only Rs. 12, 349 in my account.

I kindly request you to review this discrepancy and arrange for the transfer of the remaining balance...
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M
Mohit1109
Apr 10, 2026
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Refund not given as shown.

Address: www.cleartrip.com
Website: www.cleartrip.com

I had booked a corporate booking fare from cleartrip on 2nd of April from Delhi to Jammu for date 3rd April by Air India Express 4.10 PM under booking ID [protected]. But Exactly on 3rd April at 2.01 PM I had made cancellation for the same. While cancelling they assured me of Rs. 7, 214 refund but when I cancelled the flight they refunded me 0. I also contacted the airlines as I had spent additional Rs. 2000 for executive class upgrade on...
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K
KIRANM31
Apr 3, 2026
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Refund for the Cancelled Ticket on 08-Mar-2026

Complaint Details

Date of Incident: 6 March 2026 – 8 March 2026

Client Number / Reference ID: CT1139867

Full Description of Incident:
I booked a round-trip ticket (Hyderabad–Dubai) through Cleartrip Telebooking. Due to the urgent situation in the Middle East, I had to return to India earlier on 6 March 2026 via a special flight. I immediately requested cancellation of the return ticket...
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6
639
from Vijayawada, Andhra Pradesh
Apr 2, 2026
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Complaint regarding the cancellation and refund of my flight ticket

Address: s/o S venkateswara Rao. KBC Heights one. flat no 304

I have booked a flight ticket through Cleartrip for travel on 19 March
2026 from Cairo, Egypt to Hyderabad, India with Qatar Airways.
However, I noticed a time mismatch between the connecting flights, and
I am concerned about the feasibility of completing the journey.

Kindly find my booking details below:

Passenger Name: Mr. Pavan Sudheer Suryadevara
E-Ticket Number: 157-[protected]br...
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S
saanuin
Feb 5, 2026
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Changed Flight...

I Have Booked A Flight VJ-327 for 08 Apr 2026 on Date[protected] By Clear trip and by fixing this i have booked another flight for my trip
Today on Date 05-Feb-2026 i Have Checked that they have changed my flight VJ-327 to VJ-331 due to this i have Lost My Mony for Another Trip. So I Want My Refund for this incontinence....
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S
SB2012
from Bengaluru, Karnataka
Dec 13, 2025
Dec 29, 2025
This thread was updated on Dec 29, 2025
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No refundable convenience fee

I booked an indigo flight which I cancelled because of the recent Indigo fiasco. Cleartrip is refusing to refund the convenience fee of 879 inr. The other third party aggregators like Ixigo has offered full refund of all its fees....
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T
[email protected]
from Gurugram, Haryana
Oct 25, 2025
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Incorrect Refund Processed for PNR D9GR7S

Website: www.cleartrip.com

I am writing to escalate an issue regarding the incorrect refund amount processed for my SpiceJet booking under PNR D9GR7S, dated 07th November 2015 (Delhi–Bagdogra–Delhi).

The DEL–IXB flight SG903 was cancelled by SpiceJet, and as per the airline’s confirmation, a refund amount of Rs. 31, 976/- was initiated to Cleartrip. However, the refund credited to me by Cleartrip amounts to only Rs. 24, 829/-, resulting in a...
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M
MKhati
from Nagpur, Maharashtra
Jun 10, 2025
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E-Ticket Number not Provided in Ticket

E-Ticket Number not Provided in Ticket. Cancelled my trip within 30 Minutes and Cleartrip deducted more than 50% amount in the name of Airline Cancellation fees. Whereas Airline Stated they don't even have any booking under this and they have also not stated any Cancellation charges yet.

Cleartrip ruining Customer's Trust in Air India by using Air India's name in this case....
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R
Rohit1609raj
May 27, 2025
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Unauthorized deduction of 8995 on 19th may 2025 despite earlier refund

I booked a flight via ClearTrip on 30th April 2025, which was later cancelled. I received a refund of ₹8995 on 13th May 2025. However, the same amount was again deducted from my account on 19th May 2025 without any trip or booking from my side.

I raised the concern with ClearTrip and shared the transaction number: ST251400084000011005710. However, their support team claims that there is no record of a transaction on my account...
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A
amarnath_b
from Chittaranjan, West Bengal
Apr 7, 2025
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Serious payment related issue while booking flight

Address: 181/30/A Raja Ram Mohan Roy Road, Kolkata 700041

Hi, Support team

After booking the flight and making payment through UPI, we have received a message on your website stating "your itinerary has expired". Considering this to be accurate, I relogged into the Cleartrip website, selected the same itinerary again, and made UPI payment but again the same message appeared. Then I had doubts, and I checked my WhatsApp and mail and I discovered that two sets of tickets had...
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K
Kishi Mahear
Feb 5, 2025
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trip id (trip id: 190112177938) dated jan 12 2019

Address: abu dhabi

I had written so many complaints regarding this trip but it is yet not resolved.
Kindly resolve the same
[protected]@cleartripforbusiness.ae via cleartrip.com
Attachments
Sat, Jan 12, 2019, 9:46 PM
to me
ClearTrip Complaint Status Update [ID: 3111127]

consumercomplaints.in
Wed, Feb 2, 2022, 10:33 AM
to me

Greetings,

Your complaint has...
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F
Fareed78621
from Hyderabad, Telangana
Jul 2, 2023
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Refund request denied.

Address: Hyderabad

Dear sir, i booked the ticket on 20 June 2023 from Hyderabad to Riyadh and received the confirmation from cleartirip and my account has been debited same time.
After 30 mins I received email and SMS that payment unsuccessful and money will be refunded within 8 to 10 days.

Today it completed 13 days but no refund yet.

I am attaching the references.

I am a poor guy, please help me to get refund...
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K
Kifayath11
Jan 19, 2023
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Awaiting PNR

Booked the flight ticket from Jeddah to Kochi on cleartrip on Jan 18 and received the confirmation after the payment but still haven't received the PNR from them.
No response when trying to check with them and the booking status shows always waiting for PNR.
Please help to resolve it.
Below are the flight and trip details.
Trip ID[protected]
Airline - Jazeera Airways
Email : [protected]@gmail.com...
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R
rilson16
Jan 19, 2023
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Cleartrip trip I'd / pnr not generated

I bought a ticket from damam to katmandu, the amount was deducted, but after 2 days still showing prr not generated with an estimated time of one day, please help me solved this problem. trip id =[protected]gelu...
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