ClearTrip
Cleartrip Pvt. Ltd.
Customer satisfaction rating: 10%
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2697
COMPLAINTS
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ClearTrip Customer Care

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Address
DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E)
Mumbai
Mumbai City District
Maharashtra
India - 400011

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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619
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320

Phone:
Phone:
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371
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220
up
197
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204

Additional info
Office
No 34, Ground Floor, Suraj Ganga Soft Park,1st Main Rd, Phase III, J P Nagar, Bangalore, KA 560078, India

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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10%
Complaints
2697
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0
Resolved
266
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So far so good - The company responded to our notifications and is working on resolving complaints.

ClearTrip Complaints & Reviews

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We booked ticket through cleartrip (Kochi - Sharjah one-way flight -- Trip ID[protected] and we recieved receipt & itenary also same time. Amount deducted from my account same time.While reached at airport, we came to know from airline team that issued PNR (OL3HOC)was cancelled due to the non processing of payment to airline from cleartrip. We took new ticket from airport on same time and continued travelling.
We got cancellation confirmation from cleartrip trip same day(2nd September 2021 but still didn't recieve the money(Aed 2650.00). While we following up with them, they are saying that, they are waiting confirmation from airlines. But airline already confirmed that they didn't recieve money and they forwarded invoice also with the same. We forwared to cleartrip same time, but they still saying same thing.Now almost 50days are over, not getting any positive response from them.
Oct 18, 2021

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    Date of incident: 8th oct 2021
    Trip id :[protected]
    Amount charged : 16531
    contact number : [protected]br...
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    During the sale event of Flipkart's big billion day, Cleartrip (A child company of Flipkart) introduced an offer of "EZcancel"...
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    I had cancelled my flight ticket and the ticket is partly refundable. i have not received my refund yet and also no customer...
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    I have booked a flight twice and transaction is done but flight did not book due to some error from their end.
    I want my refund as soon as possible.
    Trip id:[protected],[protected]
    Oct 12, 2021

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      [Resolved]

      I have booked a ticket by indigo flight from Hyd to Rajamundry and back on 1-10-21 by round trip paying 17, 348 for self and wife. The ticket was booked on line on 13-09-21 but the same was cancelled on 30.9.21 due to some unavoidable circumstances but so far neither refund status nor amount deposited is confirmed by the cleartrip.
      My ticket details:
      Trip ID:[protected]
      Ms. N Lakshmi
      AJKRGM, YK2EHC
      AJKRGM, YK2EHC
      Mr. Nedunuri venkata marutiphanidhar
      AJKRGM, YK2EHC
      AJKRGM, YK2EHC
      Oct 17, 2021
      Complaint marked as Resolved 
      No reply from clear trip regarding above complaint till date.
      Oct 11, 2021

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      ClearTrip customer support has been notified about the posted complaint.
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        I booked a hotel for 2 days where I want to check out from the hotel on the very first day . I called up the Cleartrip customer...
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        I booked a round trip ticket (Trip id[protected]for with the EZcancel option amounting Rs 7774, which I cancelled. At...
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        I have cancelled air ticket on[protected] from Delhi to Lucknow directly from go air and they have processed refund amt on[protected]. They told us that your agent (clear trip) will refund the money. But I have not yet received my money back.
        Trip I’d[protected]
        Pls do the needful
        Sep 30, 2021

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          PNR LTUJY9, british airways flight delhi to Canada vis Heathrow airport for 8th of October 2021.
          While booking the...
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          Flight ticket booked through Cleartrip:
          Cleartrip Trip ID:[protected]
          Goa → Mumbai, Fri, 17 Sep 2021, by Alliance Air 9I 9658

          Traveller : Mr Prashanth Ravichandran, PNR no. JVDP3
          Amount paid Rs. 4, 076

          The flight was cancelled by the airline at the last moment.
          Cleartrip have taken any steps to arrange refund.
          Sep 28, 2021

          Complaint Status

          ClearTrip customer support has been notified about the posted complaint.
          After posting this complaint on this site I received a mail from Rahul Tripathi / email id : and also a call. He wanted us to download an app and input the debit card number, CVV, etc. to get the refund !
          He's clearly a scamster.
          How did he get my email id ? He mentioned my complaint about Cleartrip.
          Definitely he gets inputs from your site either through your employees or illegal acccess to your site.

          YOU NEED TO STOP SUCH SCAMSTERS taking advantage of your site which is supposed to help consumers.
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            Hello…… recently I was booking a flight to Delhi and it was cancelled by clear trip and they guys said that it will be...
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            Refund is not deposited till this date.
            The original travel date 2/7/21
            PNR NDESRG
            Revision 3/7/21 and again 4/7/21
            Spice jet deposited refund on july 5 but not deposited in credit card statement from cleartrip
            Sep 20, 2021

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              It's the second time we are facing issue with same problem . Money deducted, tickets not confirmed.
              Could not contact...
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              I booked the tickets(TRIP ID NO[protected] AND[protected] on 10th august 2021 and cancelled them on 25th august 2021...
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              Hello, my trip id is[protected]
              I booked a ticket with cleartrip on 7th aug and my flight got cancelled and the...
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              Cleartrip Trip Id:[protected]
              Refund Application No. : [protected] date 29th Jun.
              Booked Air India tickets in February 2021, cancelled on 29th June but and 60days completed but still refund status remains unchanged that is pending.
              Aug 31, 2021

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                Trip Id:[protected]
                PNR:WRDTUX

                Refund not yet
                Aug 30, 2021

                Complaint Status

                ClearTrip customer support has been notified about the posted complaint.
                Pending refund amount
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                  Indigo flight 6E 235(A321) - VTZ to HYD, 6E 26(A320)--HYD to DXB
                  PNR:WRDTUX
                  Aug 29, 2021

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                    I am Shivam Bajpai, book my flight ticket from Cleartrip I'd[protected] and ticket number is[protected]. Etihad Airways...
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