ClearTrip Complaints & Reviews

I had booked the ticket YDD72J-pnr no. I had to cancel the ticket due to medical emergency. I had submitted the docs but they require the mbbs and I had submitted- of ayurvedic doctor. I requested them to aloow me to resubmit but they havent reesponded...

I stay in kuwait.. I tried to book a flight from on 15th of may on clear trip thru net banking .. but ticket is not booked.. money also debited from my account.. still i didn’t get it refund in my account.. i got email on the same day that payment failed then still money is not refunded, as well i pass by my bank couple of times, they said it should be from website itself.. i had checked with amazon payment services agent as well they informed...

Hello Consumer complaints forum,

I recently booked a flight ticket from Mumbai to Frankfurt from ClearTrip.com[protected] at a price higher then the Emirates website obviously thinking of better customer support. Unfortunately since the VISA was approved for a day lesser than my booking date. I realized it after booking the ticket so I called in Customer Service within 24 hours to shift the date a day earlier but the customer...

Trip id[protected], Flight cancelled last year April 2023 by Go Air and refund not yet done by Cleartrip....

I did not board flight AK13 SZNVTB because of the delay in the security check and I can't able to travel on this same flight, so I request a refund for the Airport Tax paid. Still no they didn't refund the amount. saying so and so reason the amount was not getting back...

Hi sir/mam i was invited by an agent to click the places of the picture of the hotels nd get paid for it. they said they are leading agency for cleartrip. first time they paid me. but the time goes while booking there appears the so called standard package which allows to got more commissions but the problem is they asked me to pay high amount. i did for first time around 80 thousand and i paid to continue. then just after two bookings appears...

My ticket from bangalore to kolkata was in 26th jan, spicejet though delayed it for 1hr, so I wanted to reschedule it, but later change of plan I cancelled it before 3hrs of boarding, as far as norms I was promised to get at least 25% of the money which I had given during booking the booking was 6398 rupees, and as I had cancelled before 3 hrs I will be getting 2100 rupees, but I got 0 rupees, upon calling to spicejet customer care they said...

We booked three tickets Delhi to Paris now due to some medical issues we want to change our program. Need help from Clear trip customer service...

We had two trips booked from Cleartrip
1) MEL - SIN (Melbourne to Singapore)
Trip Id :[protected]

RETURN
Wed, 25 Oct 2023 MEL 14:05 Time 18:40 SIN [ DELAYED by 4.30 minutes]
Tue, 31 Oct 2023. SIN 11:00 21:30 MEL

Total Fare : 72, 180

2) Emirates STANDARD. Wed, 25 Oct 2023
EK 355
SIN 21:40 00:50 DXB Thu, 26 Oct 2023

Return : Mon, 30...

My trip id[protected]
my payment done 30/06/2023 18:34
but company commitment generate my pnr after 24 hour. after my discussed not able decline and accept pnr within 5 hour....

Trip ID:[protected] I have paid an additional fee for the Economy Smart package, which was advertised to include free seat selection. However, my selected seat is not showing as confirmed. Despite receiving an email stating that the paid seat would be refunded due to unavailability, I want to emphasize that seat selection was supposed to be complimentary under this plan. I paid an extra 2500 rupees for this package compared to the Economy...

I recently purchased a flight ticket through ClearTrip's platform. During the booking process, the website displayed an offer of a 25% discount on the ticket price upon logging in using a phone number. Despite following this instruction and providing my personal phone number, the anticipated promotional discount was not applied after logging in. Consequently, I proceeded with the ticket purchase at the full price, intending to later remove...

I booked a flight ticket of Alliance Air from Guwahati to Kolkata on 13 August 2023 at 00:48 hours through Cleartrip.com. Th booking ID was[protected]. The flight was scheduled for 13th August 2023 at 20:15 hours. But after I paid for the ticket, I got a message from Cleartrip.com informing me that my booking could not be completed. They said they have initiated a refund and the money will be credited to my account in 5-7 working days....

My flight(G8-423) got cancelled by go first on 19th May 2023 and refund is still showing as processing from last 4 months. There is no update from the airlines or cleartrip on this. Whenever I called them they simply mentioned it's in progress.
PNR:A73Q2M...

I have to cancel the flight ticket (Trip ID[protected] from Trivandrum to Ahmedabad on medical grounds. I have suffered leg injury and am unable to proceed for the planned trip. I have submitted all the required medical documents as advised. However I got the reply as refund rejected. If your intention is just to cheat the customers by giving false offers, please stop doing it. During the cancellation your system shows the refund of Rs.1582...

I have booked my flight on 16th july at midnight as i got a call from my family saying my grandfather is very critical and he want to see me for the last time, on 17th morning i saw the cleartrip application it says 12:55 is my flight, due to gurgaon trafic I reached at the airport at around 12:10 and i still have 40 mins in my hand as per the application, but indigo said I’m very late and they can’t help, nobody from the neither helped...

I cancelled flight ticket in cleartrip for medical reason for my mother and uploaded all the related medical prescriptions, hospital bills, discharge summary, reports, yet they didn't process cancelation on medical grounds, it's purely FRAUD and harassment to passenger who have to cancel flight for genuine medical reason...

The cleartrip website gives option of ezcancel which says 90% refund in case of cancelling tickets within 72 hrs of departure.
now if I want to book international ticket also they are showing the option of ezcancel. luckily i checked their t&c before booking and i saw in their t&c they say ezcancel is applicable only to domestic flights. this is clearly a false trap which makes people to choose the ezcancel option in order to save...

They automatically switched my arrival and destination airports and booked two wrong tickets for us. Not once, but this happened twice. They would not refund the money spent at any cost.
Their customer care team doesn't care about customers, only passing the buck from one scared manager after another. They will not accept their fault lest the company sacks them of their cushy manager jobs....

I had a flight from Bhubaneswar to Mumbai on 26th June 2023 with Trip ID[protected]. But due to medical emergency I had to cancel the flight on 23rd June 2023. On medi-cancellation policy, Cleartrip has to refund the appropriate amount on successful submission of required documents. Upon successful submission of all the required documents on 3rd of July 2023, my refund was approved on status tracking page with mention of crediting the...