Cleartrip — amount debited but ticket not booked

Address:	Mumbai City, Maharashtra
Website:	www.cleartrip.com

I tried to book online flight ticket from muscat to hyderabad to muscat (Round the trip) on 12.11.2018 through the cleartrip. The amount of 125.93 riyal omani deducted from my debit card but ticket not booked, i did not received any confirmation mail, trip id and confirmed ticket, but i received the message on computer screen that transaction failed please try once again and enter the debit card details for the payment. I feared and i didn’t enter the card details once again. Later i told my brother to book the flight ticket with his debit card from india, and he booked the ticket successfully.
After that i tried to contact on toll free customer care no to ask regarding the failed transaction to get the refund but i don’t have any trip id so i am unable to lodge my complaint. My india contact no. Is +91-[protected] and oman (Muscat) contact no is +[protected]. My email id: [protected]@yahoo.com. This is my humble request to you, kindly refund my amount from cleartrip. Please respond.
Details of the flight itenary for which the booking was failed and at the same time debited amount form my debit card
Flydubai
Ek 2039
Muscat → dubai
Thu, 15 nov 2018 22:30 — 23:35
1h 5m, 0 stops
Emirates
Ek 526
Dubai → hyderabad
Fri, 16 nov 2018 03:30 — 08:25
3h 25m, 0 stops
Emirates
Ek 529
Hyderabad → dubai
Sat, 24 nov 2018 21:20 — 23:59
4h 9m, 0 stops
Emirates
Ek 866
Dubai → muscat
Sun, 25 nov 2018 02:15 — 03:30
1h 15m, 0 stops

Details of bank transaction (Amount deducted from debit card)
From: oman arab bank ([protected]@oman-arabbank.com)
To: [protected]@yahoo.com
Date: monday, 12 november, 2018, 10:11 pm ist
Transaction alert
Dear valued customer,
Your account *-*505-700
Transaction type debited for electron buy
Amount omr 125.930-
Date[protected]
Details 136268
4324xxxxxxxx1301
[protected]
00215599
Cleartrip.com, mumbai, in