[Resolved] Cleartrip — Amount deducted and ticket not booked

[Resolved] Cleartrip — Amount deducted and ticket not booked

S sumeshjr8 from Trivandrum, Kerala Mar 30, 2022

I have booked to and fro air ticket through cleartrip. till payment page everything was perfect. once i entered payment otp cleartrip page states "something went wrong and start from beginning". later i got an email from cleartrip stating payment failed and amount will refund in 3 to 14 working days. after this payment i don't have enough balance to book a ticked and i don't have time to wait till the period cleartrip is suggesting as my planned travel date is 1st April 2022. more pathetic is about the customer support, they don't have proper phone support or any other channel to listen my issue or offer a solution. Trip id:[protected] Was this information helpful? No (0) Yes (0)
Apr 10, 2022 Complaint marked as Resolved This website didn't provide any support. Some fraud call me from a different number pretending he is supporting me and asked to initiate 20000 through cashless withdrawl. i don't know how he got my number and details. ClearTrip customer support has been notified about the posted complaint.
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