Cleartrip — amount deducted but not got the tickets

Address:

421301

Hi
Yesterday night i booked delhi mumbai air tickets which cleartrip deduct the amount 2 times from my account 17 k but not booked my tkts i want my refund with penalty. Beacuase of this i missed my flight and got the loss of 90 k also i am trying to call them at their toll free no but unable to contact with their spoke person i was using another portal to book my earlier tkts for the first time i trusted cleartrip and this all story happend.