Cleartrip — amount deducted from bank but flight details and trip id not issued

Website:ixigo.com

I have tried bookin a flight from banglore to hong kong today from a oceanpay card ending with 2550 the amount has been detucted from my bank but the trip id and the details havent been issued, i have crossed checked witht the bank but
the amount has been detucted on the name of clear trip mumbai i have attached a screen shot of the account deduction.can u please look into the issue and revert back to me asap as its an urgent booking. it wouldnt be a problem to me i[censored] can even issue the trip id as wel without the cancellation.
thanks
regards
naresh teja valleru
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I have booked my flight with trip ID[protected] on Diwali offer.They promised to give 30% cashback.I even received 1500 Rs in my wallet but I'm not able to use that money for booking other ticket online through cleartrip. There is no option available to pay through wallet.I want my wallet money to be used in that ticket.Please fix it asap.

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