Cleartrip — baggage allowance issue

Website:

www.cleartrip.ae

I had a flight last february 9, 2019 7:50am ek337 via emirates airlines from manila to dubai (Naia terminal 3) and my baggage allowance was 45kg as what was indicated on my ticket. But when i checked in my baggage, the staff told me that as per their system, i had 30kg baggage allowance only and i should remove 15kg. I don't want to accept this and i want to clarify this matter as the staff of emirates airlines told me that maybe it was a typographical error only and i said no. It was a ticket directly from cleartrip. And it was the first time i encountered like this. I booked thru cleartrip last year as well but it was okay. I was trying to talk to their customer service but the staff told me they don't have or i want to discuss this to their manager but still, they told me the same thing that i have 30kg baggage allowance only. They even told me to call the customer care of cleartrip if i want to clarify it but i don't have time to do that due to the counter was about to close. So what i did was to remove that 15kg coz i don't have a choice. It was a very horrible experience for me coz i was expecting i can give a lot of souvenirs to my relatives and friends here in dubai. But i was wrong. Kindly clear this matter. I want to know what was wrong, if the cleartrip or the emirates airlines. I don't want this to happen again in the future coz it was very hassle. Hoping for your favorable response regarding this matter.