Submit a Complaint
Airlines
ClearTrip

Cleartrip — baggage in ticket booking

Address: Mumbai City, Maharashtra
Website: www.cleartrip.ae/flights

This is reference to the resent air ticket booking thru clear trip, while the time of booking it is not showing baggage allowance information in booking portal, when i call in customer care only i will come to know what is my actual baggage allowance but it is not more than 20 kg, at the same time airlines company is offering 30 kg with the same fair. This is absolutely misleading the regular customer like me and it is injustice.

To resolve my anxiousness please add baggage allowance information while the time of booking.

Hope you will consider the above and resolve the problem.
+3 photos
Was this information helpful?
No (0)
Yes (0)
ClearTrip customer support has been notified about the posted complaint.
 
2 Comments

Related ClearTrip reviews

[Resolved]Cleartrip - Refund request denied.[Resolved]Cleartrip - Cleartrip trip I'd / pnr not generated[Resolved]Cleartrip - Refund (Dubai to Jeddah)[Resolved]Cleartrip - Flight ticket not confirmed even after the payment[Resolved]Cleartrip - Amount charged on final card payment much higher than the prior page (discount did not follow through)
View all 3045 ClearTrip Reviews

Comments

We booked flight ticket from Dubai to Mumbai on 26th June 2018 but due to time confusion we missed flight and then asked for refund. I got an email that there is zero refund. How is this possible. Same day your call Centre people told us that we will get refund but email says no refund. Please inquire. Trip id: [protected]. Very bad service.
Reply
I have booked Indigo flight 6E 127 ticket from Tiruvandram to Delhi through cleartrip on 4th Morning. the booking was not done but money was being deducted from my account.

I mentioned below the bank details

CCAFG2BHH488-CCACleartripPrivateL [protected] 04 Jul 2018 5, 418.00
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3045
    Pending
    0
    Resolved
    287
    View all 3045 ClearTrip reviews & complaints
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information