Cleartrip — booking | |||||
I called the customer care people 6 times and spoke to 7 different agents. They promised to send a email confirmation on cancellation my booking (They asked me not to cancel from my side as they said they would be doing the cancellation) within 30 mins in my first call itself. But even after 24 hrs. I have not received even a single mail from them on this regards. They claim that their customer care no. [protected] is a toll free number and i have been 55 mins in total for these 5 calls that i have made. And i have lost my phone balance of rs.165 in just calling their customer care and explaining everytime to every person and also they say they will get back within 2 min and tell that they will put the call on hold till then, but the hold time never ends. My booking amount of rs.7670 is being charged as cancellation charges inspite of requesting them to cancel it well before 52hrs, as i didn't get any response from the owner or cleartrip on my booking details which i had requested for. Was this information helpful? | |||||
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DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
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