Cleartrip — Booking made on cleartrip website - but the same never reflected with hotel

Address:Mumbai City, Maharashtra
Website:www.cleartrip.com

I made a booking on cleartrip on 18 sep 2015 - but it never reflected with hotel - hotel says we dont have any booking from cleartrip - since 2 months i am continuously chasing cleartrip - but this people never revert back - they only have one answer we will call back and no one ever calls back - this is disgusting - no one is bothered ther - no matter how many calls you do - this is the second booking and i am facing the same problem - can anyone help me to take legal action against them
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