Cleartrip — Booking Ticket timing mismatch from Cleartrip and Spicejet

Address:https://www.cleartrip.com/
Website:www.cleartrip.com

Hello Team,

I booked a spice jet flight at 18:30PM on 10th May 2023 from cleartrip.
Trip ID:[protected], PNR: VE3ZYJ.
Received Ticket from Cleartrip at 6:30Pm while SpiceJet sent me mail with flight departure at 11PM.
Now spicejet saying contact to cleartrip for this mismatch as from our side flight was 11PM only.
Taking to clear trip (vaibhav) he told pay additional charge to reschedule your flight from 11PM to any other time.

Now for me I paid extra amount of 1000 to book evening flight.
and received 11PM ticket.
Both the Spicejet and cleartrip is not helping me to solve this issue.
Can you please look into and help me here.

Kind Regards
Sushil Tapariya
Phone number : [protected]
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The customer care told me that i will get full refund 10484 as its mistake in our system.
But i only received 3484 and 7000 deducted as cancellation charges.
Please refund my remaining 7000 rupees also.
As promised over call.

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