Cleartrip — cancellation charges are not transparent

Address:

500090

I booked a flight ticket from Hyderabad to Minneapolis on March 10th, it cost me around 248000 and while booking the ticket I was verbally told that I will be losing 10k if I cancel my ticket.

Due to visa problem, I thought of canceling my tickets and inquired about refund amount and all of the sudden they said I will be losing 66000 and will get the refund of 180000 out of 248000.

I was literally been cheated by Cleartrip. They didn't mention any cancellation policy or fare rules on my ticket and don’t know how they're calculating the cancellation policy.

I called them many times and no proper response from any team.

I would suggest never book huge transactions using websites/travel companies like Cleartrip with pathetic service/staff.