Cleartrip — Cheatinng Me

Address:	530017
Website:	www.Cleartrip.com

This is Ramprasad A, (Primary Traveler) Cleartrip Trip ID-[protected], Hotel /Room Booking Details : 1x A/C Double Room. Hotel Meena Inn, 7-1-546//547, Station Road, Secunderabad-500003. 1 room for 1 Night from december 26 2015to 27 december 2015. The above i was booked on 14th december 2015 and paid Rupees 1571 from my VISA Debit card. I have received my booking in Meena Inn, room allotment confirmation letter immediately through your cleartrip mail. On 26th i traveled by flight from visakhapatnam to hyderabad reached by taxi and i asked about my room booking in Meena Innby showing the Voucher. They told me that we don't have any bookings from cleartrip, not only that we don't have any agreements for rooms booking with cleartrip. more over presently we don't have AC rooms. I was immediately i called your help line nuber, some body lifted and told me, again pay the room amount what ever they ask, later we will return the amount to you i was shocked and rejected this option. I'm very much disappointed with this worst service. I searched the surrounding area for another hotel, due to the christmas vacation i did not get any better hotel. Again i called your help line number to provide a hotel room, they said shortly we'll arrange a hotel and send you by taxi. No one was call me back. I was waited up 8.30 night actual check in time is 12.00 Noon, but 8.30 hours i faced unexplained trouble and suffering. I got a room in 3 star hotel at around 9pm. Today again i was tried to explain and put a complaint against this issue by help line phone number. They we're not at all in position to listen my words, Ankitha and some other guy was told me when i said due this cheating and worst service i'll approach court for legal action against cleartrip. Simply the said You can approach. This is my final mail to you due to this cheating a customer without having a business agreement with a hotel collecting money, issuing Confirmation voucher, wasting my most important and valuable time in searching other accommodation, who are working under cheating company even not in position take complaint of a sufferer. It should not repeated to anybody, I won't leave your company, be ready to meet in the court for facing a maximum punishment.