Cleartrip — check out timing not conveyed to hotel

Website:[email protected]

I have booked three rooms for 9 guests using your website. The check out time given to us was 11pm but the same has not been conveyed to the hotel staff and thus making them book the rooms according to 11am check out time procedure. We tried calling the customer care number but we were waiting for more than 10 mins and the call got disconnected because of no response. After multi attempts to reach customer care executives told us that they would get back to us within 15 minutes but that never happened. We need immediate help!!
Was this information helpful?
No (0)
Yes (0)
ClearTrip customer support has been notified about the posted complaint.
Complaint comments 

Comments

Cancellation confirmation for Bangalore - Male return flight -- Trip ID [protected] on 17th Sep 2017, not yet refunded after 28th Sep 2017

cancellation of my air ticket not yet refunded.
I have fight booking from cleartrip, ticket amount deducted by my Wallet and no any confirmation for booking msg. Or e-mail.so deducted amount from my work Wallet.transferred to my Wallet as soon as possible.
Transferred on: Fri Sept-29, 17
Txn. ID:-9PTKKL
I booked 8 flight ticket from cleartrip, ticket amount and charges were also deducted from pay zapp account and not received any confirmation for booking neither phone msg. Or e-mail.so deducted amount transferred to my Wallet as soon as possible.
Transferred on: Fri Sept-29, 17
Txn. ID:-9PTKKL

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3042
    Pending
    0
    Resolved
    287
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information