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Cleartrip — Cleartrip amount deducted from bank but Hotel details and trip id not issued

I have tried bookina a hotel in Mumbai on 22/04/2022 the amount has been deducted from my bank through net banking but the trip id and the details haven't been issued, i have crossed checked witht the bank but
the amount has been detucted on the name of clear trip mumbai .Can u please look into the issue and revert back to me asap as its an urgent booking.

thanks
regards
Nanditha
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