We had two trips booked from Cleartrip
1) MEL - SIN (Melbourne to Singapore)
Trip Id :[protected]
RETURN
Wed, 25 Oct 2023 MEL 14:05 Time 18:40 SIN [ DELAYED by 4.30 minutes]
Tue, 31 Oct 2023. SIN 11:00 21:30 MEL
Total Fare : 72, 180
2) Emirates STANDARD. Wed, 25 Oct 2023
EK 355
SIN 21:40 00:50 DXB Thu, 26 Oct 2023
Return : Mon, 30 Oct 2023
Emirates STANDARD
EK 404 DXB 21:15 08:25 SIN
Total Fare : 125, 148
First Trip :[protected] got delayed by nearly 5 hours; thus we missed the second flight from Singapore to Dubai . And it became a no show and emirates has suspended the PNR FTB2DB. We had to book another emirates flight and we flew to Dubai : Booked emirates ticket costed us ( 3650 AED ) equivalent to (82745.29 INR)
On the day of return, we came to know about emirates has suspended the PNR. After long hours of talking with emirates support, they have opened the suspended PNR and asked cleartrip to reissue the flight so that we could fly, However cleartrip support was not willing to help and infact they misleaded us and didnt provide any support, We couldnt afford to miss another flight because we had another connection from Singapore to Melbourne. There fore we had to book another emirates flight : KGZ5M6 costing us AED : 7600 ( equivalent to 172291.56)
We had lost more than 3L Indian rupees in this trip. We need a full refund of emirates flight which we booked duplicate due to Cleartrip issue.
Kindly help us in this case
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