[Resolved] Cleartrip — Cleartrip hotel booking fraud | |||
I have booked hotel rooms on 12-13th March 2014 from cleartrip website and got the confirmation along with the voucher code . I called them to get the verbal confirmation also . I received a mail on 18th March 2014 that rooms are not confirmed and they will confirm in next 5-7 Days working days . On same day I have raised an issue that customer care are saying that rooms are confirmed and mail is conflicting with customer care . Again, on 26th March 2014 received a mail that rooms are not available so room can’t be confirm . Trip Ids are :[protected], [protected], [protected], [protected] I have booked my flight tickets and other hotel after booking above trip id’s Hotel room . They should return my money with flight ticket charges, above four transaction and other booking which I made after this . As my tour is getting affected due to cleartrip. Was this information helpful? | |||
Complaint marked as Resolved
provided other hotel voucher but hotel was not at all good as compare to Pine spring Gulmarg ..
I would be happy to say good bye to cleartrip services .. will not deal in future with cleartrip ... ClearTrip customer support has been notified about the posted complaint. | |||
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As per our telephonic discussion and as agreed by you, we will confirm the below bookings for you:
For Pahalgam – we are confirming
pine spring hotel for 29th April and 30th April ([protected],
[protected]) as it was booked.
Gulmarg – We are confirmed the
rooms at Nedous Hotels with same inclusion as original booking in Executive
rooms.
Regards,
Team Cleartrip