[Resolved] Cleartrip — Cleartrip hotel booking fraud
Pune, Maharashtra, India
I have booked hotel rooms on 12-13th March 2014 from cleartrip website and got the confirmation along with the voucher code . I called them to get the verbal confirmation also . I received a mail on 18th March 2014 that rooms are not confirmed and they will confirm in next 5-7 Days working days . On same day I have raised an issue that customer care are saying that rooms are confirmed and mail is conflicting with customer care . Again, on 26th March 2014 received a mail that rooms are not available so room can’t be confirm . Trip Ids are :[protected], [protected], [protected], [protected] I have booked my flight tickets and other hotel after booking above trip id’s Hotel room . They should return my money with flight ticket charges, above four transaction and other booking which I made after this . As my tour is getting affected due to cleartrip.
Complaint marked as Resolved
provided other hotel voucher but hotel was not at all good as compare to Pine spring Gulmarg ..
I would be happy to say good bye to cleartrip services .. will not deal in future with cleartrip ...
[Mar 27, 2014] ClearTrip customer support has been notified about the posted complaint.
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