Cleartrip — ClearTrip portal does not display at the time of selecting and booking a flight if its a "hand baggage only fare"

Address:Mumbai City, Maharashtra
Website:www.cleartrip.com

ClearTrip‬ site nowhere indicates if you're booking a hand baggage only flight. You only find out after you pay & get the e-ticket.Even after informing this to customer care & them confirming this is a technical error (after denying for the longest time initially), no action has been taken for the last 2 weeks, since I reported this issue. Please note the 'technical error' also has still not been rectified on the website either let alone ClearTrip reverting to me with a solution. I refuse to travel on a 'hand baggage only fare' and pay extra to check in my luggage because of technical error on the portal.
+1 photos
Was this information helpful?
No (0)
Yes (0)
ClearTrip customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3042
    Pending
    0
    Resolved
    287
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information