[Resolved]  Cleartrip — cleartrip took my money

Website:

cleartrip.com

What happened to the cleartrip? I always trusted you. But now i do not know what to think.
The 3 aug i made 2 purchases:
Trip id: [protected] and trip id: [protected]
Payment was successful. Later i canceled these tickets and received a refund. It seems that everything is ok. Two months have passed.
The 23 sep the same amount for the same two pair of canceled! Tickets was illegally withdrawn from my card. Again. Without my consent. Do you know what it's called? This means cleartrip has saved my data and used it illegally!
The strangest thing is that: no support, no answer to complains - nothing.
I do not understand, i have been using this site for a long time and now i'm afraid to do it.
[protected]@yahoo. Fr