Cleartrip — Complaint about refund

Address:

Pune, Maharashtra, 411 038

Hi i have booked 8 nights through clear trip and as my plan postponed so i cancelled my bookings within an hour or two.
So i called up tanuja (Clear trip employee) to cancel and refund my money but she said that she has cancelled the booking but the hotel (Ramee grand) is denying to refund the money back which is ridiculous coz i have done a booking through clear trip wherein i have to get the refund from clear trip and not ramee grand.
I have paid 42, 000 through credit card to clear trip.
So its clear trip who have to refund my money, coz i have checked with my friend who belongs to hospitality industry & he also mentioned that clear trip has to refund the money and not the hotel.