Cleartrip — coupon code issue/gift card issue

Rohit Motewar

from Bengaluru, Karnataka

Address:

560037

I had gift voucher code to redeem by 21-nov and since 21-Nov I tried to book tickets through cleatrip.com but unable to redeem the coupon worth 2000 due to some technical issue.
I have contacted customer care executive and even their executive fail to find out solution and I end up with loosing my coupon and then Customer care executive asked me to send the screenshot of Error message and I did but there is no response after that.

Really disappointed for such unprofessional behavior of cleartrip.com

Kindly take an action.

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ClearTrip customer support has been notified about the posted complaint.

Dec 18, 2018

Updated by Rohit Motewar Hi team,
Any update on above, It's been long time now, still awaiting for your response.