Cleartrip — delay in refund of two trips

Address:	Mumbai City, Maharashtra, 400013
Website:	www.cleatrip.com

It's been almost over a month since i cancelled my booking for trip id:[protected]Dar es salaam - mumbai one-way). But i am yet to receive the refund. I have done follow up on calls with at least half a dozen representatives of the company but not got any satisfactory response or confirmation on payment. They informed that the booking stands cancelled on their system. And even though the account number provided to their representative varsha via email on 29 august. I am yet to receive refund of rs 79, 292/- + rs. 599/-.

Even for trip id: [protected] (Dar es salaam - mumbai one-way). The partial cancellation of 1 passenger was done in june 26 and complete cancellation of all the remaining passengers in 11- september but yet not received the total refund amount. Even though we provided individual account details twice via email for this particular trip id on request. Refund amount is: rs 72490/- for 5 passengers.