Cleartrip — Denied for booked hotel room

Address:	517501
Website:	[email protected]

I have booked as non A/c room for 2 adult on 27th april 2017, the cleartrip id was[protected]. check in time 28th 00.00 hours to 29th 00:00 hours, i have paid sum of rs 658. once i booked i enquired in hotel too. The hotel name was Sri Sai residency, G.N mada street, next to govindaraju temple, thirupathi.

i was there on early morning by 12.30am on 28th april. but the hotel staff denied to offer the booking because we are not married. the purpose of the journey was to attend the interview at IISER thirupathi for permanant post. i tried showing the call letter to the hotel staff, but he was scolding and telling us to get out of the hotel. there was no courtesy to treat the customer.
i have lost my money, respect everything there. i had to find a new hotel even after booking a trip. i was literally crying on the road to find another hotel. my brother is very younger to so he also dont know what to do.