Cleartrip — didn't receive confirmation ticket yet

Address:

Hoshiarpur, Punjab, 144204

Hi, myself manpreet kaur i booked my ticket with cleartrip on oct 24 at 7.30 pm from delhi to sochi. At the time of booking i received error that said i will receive call from cleartrip within 4 hour. I didn’t receive any call even though money has been deducted from my account. From my bank statement i came to know techprocess took money as they are the centre of their payments. I called techprocess in a day techprocess send me an email saying money is successfully received. Then in 2 days i got an email from cleartrip with the booking confirmation but the confirmation they sent me is on someone’s name and passport number. I called cleartrip more than 20 times. Every time i called they ask security questions and says your issue is highlighted but it’s been almost 8 days issue is not resolved yet. I have to fly on nov 6. But they are not doing anything for me. Trip i’d sent on ticket confirmation is[protected].