Cleartrip — flight booking service is not good

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Pls to note that i booked the flight from cleartrip to go urgently to india from dubai, (As i stay in dubai) to hyderabad on 10/11/17, after on line payment i recive the ticket confirmation that my ticket is from abu dubai to hyderabad. After many times calling which is not clear at all about the route, i comes to know through emirates airline office (Thanks to them) that there is shuttle bus from abu dhabi to dubai on 10th nov and on 11th nov your flight is conformed from dubai to hyderabad. Conclusion that i will never book the tickets with cleartrip in future and i will inform my all near and dears to do tha same.
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We have booked a ticket from Delhi to Hyderabad and cancelled on same day, no amount is refunded and clear trip people are not responding this is very bad as per concern we are the regular customers of clear trip I'm attaching my cancelled ticket of one person I'm attaching you the ticket cancelled is Vishali ch please solve the issue asap.

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