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Cleartrip — flight booking tickets not received

While booking a mumbai-delhi flight on may 29th, my cc got debited of 4037inr but the confirmation message never flashed!! I haven’t received my flight tickets.. There is no direct customer care number where i can call without a trip id which i obviously don’t have! Neither do they have an email id where concerns can be raised. On their website when i try to submit a query - i get an error message “there was a problem sending your query, please try again”! This is ridiculous.. I want my flight tickets asap!!

Complaint Status

[May 31, 2019] ClearTrip customer support has been notified about the posted complaint.
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    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011