Cleartrip — Flight for Kathmandu booked and flight cancelled and air operator refunded but not paid and refunded to passangers

Address:29/B ,P & T colony,trimulgheery.,Secunderabad.500015 contact no india 8329093774

We received your request to know the status of your refund for Trip ID[protected].

We checked with the airline and see that they have deducted the following cancellation charges post deducting our charges :

Booking Amount: Rs. 12, 146.00
Airline Cancellation Charge: Rs. 6, 006.00
Cleartrip Cancellation Charge: Rs. 1, 298.00
Convenience Fee: Rs. 899.00

Total Cancellation charges (for all passengers): Rs 8, 203.00

The total refund amount is Rs. 3, 943. This amount will be credited to the original payment mode used to make the booking, it will be credited to your account in 5 to 7 working days, depending on your bank.

Also please check ARN is 75503720238041793926358 for the refund amount INR' 3943, request you to please check with respective bank.

Thank you for choosing Cleartrip for your travel needs.
Was this information helpful?
No (0)
Yes (0)
ClearTrip customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3042
    Pending
    0
    Resolved
    287
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information