Cleartrip — Flight refund due 6 months

New Delhi - London return TRIP ID[protected]

Complaint ID[protected]

It’s been over 6 months they have refunded the cancellation fees charged by the airline

I have written proof from the airline that they have not charged any cancellation
And have happily refunded in the Agents account (CLEARTRIP)

I’ve written 38 emails till now

Called 9 times on their helpline

They make fake promises and say give us 72 hours

Send emails that we are getting in tough with the airline.

It doesn’t take 6 months to get in touch with them

As an individual it just took me 20 mins to get connected with a busy airline

It’s high time that I’m given a solution