Cleartrip — Flight Ticket did not booked but money has been deducted

Website:

www.cleartrip.com

Hi, i was booking tickets from delhi to Kolkata for 9th may 2017, from Spice jet flight SG-253.
Money got deducted from my account two times but ticket was not booked and not credited back to my account as well.

I went to bak, they told me that its the Clear Trip who got the money, bank has no role inthis, ask cleartrip to refund the money.

Ticket price was 3064. It got deducted 2 times, so it is Rs 6128.

Please help me to get my money back

my mail id is: [protected]@gmail.com