Cleartrip — flight tickets and payments of discount which was shown

Address:	+27
Website:	Cleartrip.com

Good day

My below complain is not resolved by cleartrip, i've been calling them for several days and they keep on saying they will call back.

I'm really frustrated by using this website, i'm regretting.

I hope they will resolved this.

I've both a ticket for johannesburg to tel aviv israel and from israel to dubai and dubai to johannesburg (Ticket for johannesburg multi-city return flight — trip id.
The clear trip website showed me that i have a discount of r5000 (South african currency)

The ticket was r19, 410 (South african rands currency) after they gave me the discount rate, which was on promotion on clear trip. (Before payments)

After i did my payments clear trip confirmed the payment of rs 121, 849 in indian currency not 19, 410 which was showing. Which the amount was different and more from (R19, 410),
My bank did the currency conversion and confirm that clear trip deducted rs 121, 849 more, which in south african currency it's r 26, 780 (South african currency)

In summary, clear trip showed a ticket in discount, but after buying they deducted more with indian currency. Ticket was r19, 410 and they took r26, 780.

After i've called 6 times, asking for my refund or cancellation or discount, i have not got any help and the last call they told me their team is working on the issue and they will call me back. No one called me till todate.
Its been 5 days calling without help, i really trusted clear trip, but this time i'm really disappointed on the services and false advertising of discounts.

Regards
Margaret ouma phetla