Cleartrip — flight tickets cancellation fee!

Address:

500006

Hi,

Due to one of my relative death unfotunateky we have done with the cancellation of flight tickets clear trip id is[protected], at the time of cancellation i have been in touch with clear trip representatives and explained the problem and reason for the cancellation, by considering it they clearly said us they will be doing waive off clear trip fee and convenience fee but they didn’t do that and charged for it. They are not on the commitments and they are fooling and cheating the clients