Cleartrip — For refund amount

Address: Maharashtra

Website: flight booking

I have cancelled my flight on 02nd november 2024 at 18:15 pm recived confikrmation also, but as per the policy of clear trip the cancellation time was 18:20 pm on 2nd november, but today i recived a mail from clear trip and they writing for zero0 refund amount.
Ticket id[protected]
name - km sakshee
mail - [protected]@gmail.Com
no - [protected], [protected]