Cleartrip — Full refund not initiated by Cleartrip

I have booked flight ticket from Delhi to Bangalore under Trip ID[protected] for 23rd Dec 2021 for 5 Passengers under easy cancellation policy of Cleartrip. I cancelled flight tickets for 3 passengers (Anjali Gupta, Medhansh Gupta, Sahansh Gupta) on 14th Dec from clear trip app. The refund initiated by Cleartrip is only for two passengers while for one refund was never initiated. I have raised multiple complaints to Cleartrip customer care[protected], 13396449, 13439239,[protected] but always got response that will look into it and never got refund. Cleartrip is running a scam under easy cancellation policy and looting customer’s money. I have attached screenshot from Cleartrip app about cancellation and refund.