Cleartrip — full refund of flights cancelled within 24 hours of booking.

Hello team,

I made a booking in clear trip today from chennai to delhi

My booking id:[protected]

But it was supposed to be booked from delhi to chennai for 24th june & chennai to delhi on 17th june.

I wanted to cancel it immediately.

But i was told by the customer care that refund is not possible.

After i spoke to few people who are working in aai, they told me as per dgca rules full refund is possible if it is within 24 hours of booking.
(I booked it 2 hours back)

I spoke to jet airways and they said if it was booked through their site, i will get full refund.

The amendment charges and cancellation charges are way above the ticket charge itself. This is a huge loss.
I am requesting this within 24 hours and it is clear as per dgca rules that i am eligible for refund. Even the airlines have agreed to that.

Cleartrip has agreed to waive off their charges only if the airline can waive off its 'airline' charges.
I don't understand what is stopping you because jet airways has a policy to refund fully a cancellation done on their site. The only difference here is it is done through a 3rd party site.

I am raising this concern immediately after booking, well within 24 hours of booking. It is a big loss for me at there is no refund and huge cost for rescheduling as per our conversation with cleartrip.
Please note that there is no loss for the agent or airlines because anyway i have to make the correct fresh booking.

Why does a person have to loose all his money for a small mistake?
And why is the cost for cancellation and rescheduling so high, more than the ticket fare itself? : (
Very disappointed.

Please get in touch with airlines and cancel this ticket initiating a full refund..