Cleartrip — have not received refund

1 Review
haboona, najran, kingdom of saudi arabia, Haboona, Saudi Arabia
 saudidroop on Mar 21, 2019
I have booked one ticket through but due to some problem i have to canclled that ticket.I called the customer care for cancellation of my ticket. they made the process and told me that within 5 to 7 working days my money will be refunded in my account.But after more than one week i didn't get my refund. Again i called the customer care for that, this time they are telling that it will take 40 to 45 days. How? Can I make any mistake by booking ticket through

i have attached the ticket with this mail.
Kindly make the necessary arrangements.

Thanking you

Mohammad Ismail

have not received refund

Complaint Status

[Mar 22, 2019] ClearTrip customer support has been notified about the posted complaint.
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    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    Cleartrip - have not received refund