Cleartrip — Hotel cancelled but nothing refunded

Address:	560078
Website:	cleartrip.com

I booked hotel at aurangabad district through cleartrip on 7th august, 2016 for 20-22 oct, 2016.in their documents they sent to me it is mentioned that on cancellation cleartrip will charge rs 300/-. But after cancellation the booking on 14th august, they sent an email on 15th august, that nothing will be refunded. It is completely cheating.
I want my money refunded (Whichever is according to cleartrip policy) as early as possible. My trip id is [protected].