Cleartrip — I did not receive a single rupee on a booking which I cancelled within half an hour .trip id[protected] | |||||
Yesterday I booked a room in Pearl Park Beach Resort, Neil islands, Andaman and I cancelled my booking within half an hour and waited for my refund as my family could not visit Andaman due to unavoidable circumstances but I was shocked and frankly baffled when I cancelled my booking, the hotel website said that I am not going to get a single rupee as a refund on my booking of a RS.53, 142 room in that hotel. When I called the cleartrip help line they told me that the hotel has a policy that if I cancel within 14days of check in they are going to charge 100% of my paid amount. How is this even justified, if I cancel a booking in that very same hour am I not eligible to get even a single rupee. More over their policy is if I cancel within 14 days of booking they are gonna charge me the full amount but I booked the room on 20th December 2017 for 30th December, I booked the room under 10 days and the company did not give me even a fair warning about their absurd cancellation policy until it was too late.I demand justice or at least some form of consolation as to why am I not eligible to receive even a single rupee over a decently large sum I paid to them. Was this information helpful? | |||||
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