Cleartrip — i have booked ticket and it was stated eligible check in, luggage 25kgs but at counter they allowed only 15kgs

Refering to my ticket for chennai - trichy one-way flight — trip id [protected] travelling on 23rd nov 2017 thro clear trip, it was stated to carry 25kgs, where as airindia authority did noit allow and restricted to 15kgs only. I faced very bad difficulties while i was travelling onward from doha to trichy carrying only 25kgs as stated. Airlines quoted sevaral cases similar for the past and they were relectant to take any action against clear trip. Instead they made the cosumer at great hassle during tarvel. There was no support from airlines as well.
I need justice for my sufferings and appropriate action against both service providers pls.