Cleartrip — Indian train booking is still pending

Address:	Mumbai City, Maharashtra, 400011
Website:	www.cleartrip.com

I've alreadly made a complaint a few weeks ago about two "one way trip did not get booked now, but we will try to confirm it-Please wait" subjected mail from ClearTrip. It ended with half-success, because one of my complaint was managed and received a letter with a refund promised in couple of weeks. But in the other hand my other ticket is still pending. No further emails with the processed booking or refund. Please cancel my other booking with number: [protected] (image attached) as well and refund the amount.