Cleartrip — irregular service

Address:

110032

As we booked hotel about one month ago at karma cottage manali for 8 June to 13 June 2019 having trip I'd[protected] on the name of tarun Kapoor. Yesterday When we reached at the hotel after a long travelling of 20 hours, hotel staff said we don't have any booking of yours. Clerartrip didn't confirm your booking.all rooms were already booked. We can't do anything. We were having small kids with us. We suffers alot due to your mistake. We were stayed at road for about 2-3 hours. All other hotels were booked. And we called cleartrip staff but they just transfer our call from one executive to another. And at last they said we can't do anything sorry.
We stayed full night in our car. U people make our trip worst. Seriously u are the worst online booking co. We will never avail services from you. And also after reaching Delhi we will take serious step against you.