Address: Thiruvananthapuram |
I have to cancel the flight ticket (Trip ID[protected] from Trivandrum to Ahmedabad on medical grounds. I have suffered leg injury and am unable to proceed for the planned trip. I have submitted all the required medical documents as advised. However I got the reply as refund rejected. If your intention is just to cheat the customers by giving false offers, please stop doing it. During the cancellation your system shows the refund of Rs.1582 but after cancellation the refund received was only Rs 791. This is another step of cheating.
Reason for rejection not shared.
I have already mailed to [protected]@cleartrip.com but no response. Was this information helpful? |
CLAERTRIP to clarify their customer complaint resolution strategy. If they want to refund they can do it through the same gateway through which they received the payment if not please don't harass the customer.
Thanks, Sudhir Nair.