Cleartrip — money deducted but not got ticket

Address:

59,Lavanya towers,18th cross Malleshwaram Bangalore, 560055

I had tried to booka ticket from hyderbad to bangalore on 4th may 2019 at 735 am flight through cleartrip. Amount got deducted but i didnt get flight ticket nor trip id. Details of transaction is as below.

Dear pranesha n,

You have successfully transacted on your happay card xxxx4743 linked to mobile number [protected]. Following are the details

Transaction id:

Hpvct2019521138164397112415hp

Transaction date:
[protected]:08:12

Amount:
Rs. 3752.0

Merchant:
Cleartrip tpsl mumbai in