Cleartrip — money got deducted without any confirmation ticket

Obinam

from Shillong, Meghalaya

Address:

https://www.google.com/search?rlz=1CDGOYI_enIN800IN800&hl=en-US&sxsrf=ACYBGNR6EhKvhKzzMFeMusxwU38I2_jsrw%3A1568798611177&ei=k_eBXdC2CsrB3LUPtYe3oAQ&q=cleartrip+address+in+mumbai&oq=cleartrip+address+in+&gs_l=mobile-gws-wiz-serp.1.1, Mumbai City, Maharashtra

On 2 september around 9 pm i was trying to book online ticket for kolkata, it was showing payment failed so i tried once again still it was showing payment failed but money got deducted from my account. Because of not having trip id we could not contact them also but somehow we complain about it in their cleartrip tweet. They said we will get refund within 3-4 days but it's beeen more than 15 days already no refund at all.

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ClearTrip customer support has been notified about the posted complaint.