Cleartrip — Non availability of hotel room booked through cleartrip.com

Website:

cleartrip.co.in

I wish to make a complaint about the non availability at hotel Couple's Paradise at Mount Abu booked on 24 Dec 15 with reference to the Cleartrip ID [protected]. Upon reaching at the hotel, the hotel staff mentioned it as the Cleartrip fault. Though they have provided a room for me at another hotel but it's bed was not up to the standard to sleep. The hotel staff where we stayed at was not enough hospitable for us and they didn't gave me a bill for my stay. I request a refund for my amount for the inconvenience caused to me and my family due to the inappropriate service. Thank you Sushil Kumar