Submit a Complaint
Airlines
ClearTrip

Cleartrip — non refund for cancellation of air ticket

Address:600037
Website:www.cleartrip.com

Hi,
I've booked madurai to delhi on 19.5.18 for travel on 20.5.2018 by spicejet sg 3072. Booking id [protected]. I've cancelled the e-ticket at 12.12 pm on 19.5.2018 due to change in plan. I've also received email from cleartrip toward confirmation of cancellation at 12.12 pm. As per the cancellation policy a refund amount of 13, 000 should have been issued.
But, nil refund (0 refund) has been issued.
Pl look into this and arrange refund as per rules.
Was this information helpful?
No (0)
Yes (0)
ClearTrip customer support has been notified about the posted complaint.
Complaint comments 
1 Comment

Related ClearTrip reviews

[Resolved]Cleartrip - Refund request denied.[Resolved]Cleartrip - Cleartrip trip I'd / pnr not generated[Resolved]Cleartrip - Refund (Dubai to Jeddah)[Resolved]Cleartrip - Flight ticket not confirmed even after the payment[Resolved]Cleartrip - Amount charged on final card payment much higher than the prior page (discount did not follow through)
View all 3042 ClearTrip Reviews

Comments

Haven't received my air ticket I booked today from chennai to hyderabad (air India AI 545. Ticket booked for 21st May 2018 19.10 hrs) my payment has been made too. As, the customer service care number doesn't seem to be helpful, I'm placing my complaint here.. ...annoyed..
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3042
    Pending
    0
    Resolved
    287
    View all 3042 ClearTrip reviews & complaints
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information