Cleartrip — non refund of fare

Address:

Pune, Maharashtra, 411037

I booked a round trip flight ticket on Jan. 7, 2019 from Pune to New Delhi ( March 15, 2019) and return (March 16, 2019). The fare Rs. 7739 has been promptly deducted from my account. But the ticket was not issued yet. This is really frustrating. I contacted your customer care centre and was told that the refund will be made within 24 hours. I am still waiting for it. Kindly respond.