Cleartrip — Not able to cancel my hotel booking

Website:

www.cleartrip.com

I booked a hotel for 2 days where I want to check out from the hotel on the very first day . I called up the Cleartrip customer service but there was nobody to attend my call, tried on the website but it says error, this is a cheap business trick where u can book anything within a second but when the customer needs help there is nobody to help him